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Services provided help you:
- Understand your market,
customers & stakeholders to position your organisation
successfully
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- Understand your organisation's
capability to meet market & customer needs
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- Improve internal communication
to engage employees
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- Implement business, marketing
strategies & culture change
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Culture provides competitive
advantage. It is the only thing competitors cannot copy.
"If communication is to
change behaviour, it must be grounded in the desires and interests of the
receiver."
Adapted from Aristotle 350 BC
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Services
We provide strategy (business and marketing), communication and culture change
consulting and research services for four core areas:
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Strategy - Strategic Planning, Business Planning, Marketing & Sales
Planning
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Customer and
stakeholder satisfaction
and engagement
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Communication -
internal communication, communication styles assessment (eg. MBTI)
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Culture change,
employee satisfaction, engagement and morale
Specific services include:
Strategy - Strategic Planning, Business Planning, Marketing & Sales
Planning
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Strategic Planning
that is market and customer focused
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Marketing and Sales
Plan Development
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Value Proposition
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Product positioning
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Pricing structures,
strategies and scenario planning
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Market segmentation
based on needs
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Buyer behaviour
analysis
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Competitor analysis
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Financial analysis
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Cost-benefit analysis
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Market and
organisational alignment
Reaching your
market
Bringing customers, stakeholders and employees together to
improve your organisation’s performance and employee
productivity.
Customer and stakeholder
satisfaction & engagement
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Customer Experience - Customer Satisfaction
& Engagement Surveys
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Stakeholder, Partner
and Supplier Surveys
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Partnering
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Identifying the
'ideal' culture for an organisation
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Improving Client
Relationships through personal communication strategies
More ...
Communication
- Internal Communication & Communication Styles assessment
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Communication Audits
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Communication
Strategy
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Communication
Protocols
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Communication Styles
Assessment (using MBTI & our 180 degree assessment):
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Leadership
Communication (communicating Vision and Values)
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Gender Communication
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Electronic
Communication Assessment (email and Intranet)
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Evaluation of
Corporation information
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Group Facilitation
More ...
Culture change, employee
satisfaction, engagement and morale
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Employee Engagement,
Satisfaction and Morale Surveys
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Climate or Employee
Attitude Surveys
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360 degree
Performance Assessment
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Change Readiness
Assessment
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Facilitating Employee
Action Planning Workshops
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Culture Change
Frameworks & Plans
More ...
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