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Shane Tapley
Director Strategy & Research |
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Qualifications |
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Bachelor of Arts in Social
Science
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Master of Business in
Marketing
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Accredited practitioner of the Myers-Briggs Type Indicator (MBTI) Step I, II
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Specialist skills |
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Specialist
expertise in marketing strategy, market segmentation, product
development, voice of customer and employee engagement research.
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Experience |
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Over 12 years experience
in strategy and planning, new product and service development, sales,
product & project management including market and product performance
analysis, voice of customer and employee engagement research and
strategic alignment of employees to customer needs in B2B and B2B
environments.
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Extensive experience in
industries including: automotive, agribusiness, building and
construction related industries, consumer durables and electronics,
Government, sport & recreation and shared business services
Specific experience
in:
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The
development of business, marketing and communication plans.
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Management of Voice of
Customer and Employee Engagement research and the implementation of
findings.
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Management of cross functional teams for the implementation of projects
and products both nationally and globally
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Customer and client relationship management for Brand and Product
building
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New Product Development
- from concept development to product/material sourcing, product launch
and post implementation product sales management
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Product life cycle
management
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Pricing strategy
including - reviews, scenario planning, structures, rules and policies
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